You can also place a phone order! Phone orders and questions are taken Monday-Friday 8:00 am to 4:00 pm. Please call (231)498-2300 and press 4. If you can't reach us just leave a message and we'll call you back. We ship all orders within 1-2 business days and by USPS. If you need it soon or have a special request, please email us your order number, and separate details to estore@shortsbrewing.com We want you to love your Short's gear! Returns and exchanges are accepted on unworn, unused items.* Customer is responsible for getting the product back to us. *Returns & Exchanges are not accepted on Custom order items - those sales are final.